Use of cookies

On our website we use our own cookies and third parties (Google Analytics) to improve your user experience and collect statistical data about the use of our website by users. Cookies are only associated with the browser you are using, so no personal data is stored on the user who visits our website. You can configure your browser to notify and / or reject the installation of cookies, without this harming the possibility of the user to be able to access the different areas of the web, except the support chat service.

If you browse our website, you will be accepting the use of cookies under the conditions set out in this Cookie Policy. This policy can be updated, so we invite you to review it on a regular basis.

What are cookies?

They are small files of data that the Internet server sends to the device with which you connect to our webs and that this stores. They are only associated to your browser and do not provide personal data by themselves. Cookies can not harm your device and are very useful as they help us to identify and resolve errors.

If you want more information about its operation, we recommend you to visit and

Social Networking Cookies

Our website includes buttons that users can use, simply and intuitively, to link and share certain content on social networks like Facebook, Twitter, Google+, LinkedIn or Pinterest. This functionality entails the use of cookies that link to the web pages of these social networks, storing the information only in them.

Cookies configuration

You can see the steps to disable the installation of cookies in the “Help” section of your browser: Microsoft Internet Explorer, Google Chrome, Safari, Mozilla Firefox and Opera.

Many browsers allow you to activate a private mode by which cookies are always deleted after your visit to the web. Depending on each browser this private mode may have different names. Below you will find a list of the most common browsers and the different names of this “private mode”:

  • Internet Explorer 8 – InPrivate
  • Microsoft Edge
  • Opera 10.5 – Private Browsing
  • Google Chrome 10 – Incognito
  • Safari 2 – Private Browsing
  • Firefox 3.5 – Private Browsing

Find below list of cookies used by

Cookie Type Duration Description
devicePixelRatio Related to web site 7 days Allows to distinguish between different tracking object created during the session.
wordpress_test_cookie From third parties Session This cookie is used so WordPress can check if cookies are activated at the browser
wordpress_logged_in[hash] From third parties Session Shows if the user is connected and who is it
wp-settings-1 From third parties When closing the browser Used for user interface set up
wp-settings-time-1 Own 1 year Interface settings
_utmc Third party At the end of the browsing session Used by Google Analytics.
_utmv Third party 6 months Used by Google Analytics.
_utmz Third party 2 years Used by Google Analytics.
__utma Third party 2 years Used by Google Analytics.
__utmb Third party 30 minutes Used by Google Analytics.